We are always on the look-out for new designs so if you have a design, feel free to send it on email@example.com we will get back to you. The design needs to be an original one and not something taken off the Internet.
FREQUENTLY ASKED QUESTIONS
You can check the status of your order by clicking Track Order on the Header Bar. Once your order is placed, we will send you confirmation of your order details on e-mail. Again, once we dispatch your shipment you will be notified via e-mail. In case of any unusual event which delays your order, you will receive an update from us.
We ensure there are no hidden charges in our entire checkout process
1. Free shipping on all prepaid orders
2. The price of the products you see are inclusive of taxes.
If you can see your order has been placed on the My Account page. Don’t worry, you will receive a confirmation e-mail and SMS soon. Please check your spam folder as well.
If the amount has been deducted from your bank or card, don’t worry; it will be refunded to the same account within 7-10 business days.
Meanwhile, please wait a while and try again, preferably using a different payment method.
These are the payment methods we accept:
• Debit Card
• Credit Card
• Net banking
To reach our customer service executive directly, write in to us at firstname.lastname@example.org
We’ll get back to you within 24 hours:
We currently do not accept payment via international cards.
Customers can exchange/ return their order within 15 days after an order has been delivered.
All returned items must be in unused condition with all original tags and packaging intact.
You can only apply for a Return/ Exchange by dropping a mail to our customer care at email@example.com and our customer care executive will guide you through the process.
Defective products need not be sent back to us, unless confirmed by the Customer Care team.
If you have received a defective product, send us images at firstname.lastname@example.org and we will get back to you.
Our customer care executive will work on your query. We will get back to you in the next 24 hours.
We update our customers via email once we initiate the refund procedure.
If we’ve emailed you about initiating the refund procedure, kindly wait for the process to be completed.
All Credit Card, Debit Card, and Net Banking transactions are processed over a secure encrypted connection. Rest assured, your money is safe.